TikTok Shop product reviews API

POST

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Read buyer reviews of one TikTok Shop product from its product_id or product link. Each review has star rating, text, post time, the variant bought, verified-purchase and incentivized flags, photos, the masked buyer name and country. Sort by newest or recommended and keep one star level with rating. 20 per page.

Price $0.76 per 1,000 requests ($0.000764 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.

AI prompt

Please help me write a data collection script with the EveryInfra TikTok Shop product reviews endpoint (tiktok/shop_product_reviews).

How the endpoint works:
- Request: POST https://api.everyinfra.com/api/v1/social with the header Authorization: Bearer <API key>. Read the key from the EVERYINFRA_API_KEY environment variable and never hard-code it.
- In the request body, set platform to tiktok and action to shop_product_reviews, and put the parameters inside params.
- Required parameters:
  - product_id: The numeric TikTok Shop product ID for shop_product_reviews (the id of a product row), or a shop.tiktok.com product link.
- Optional parameters:
  - country: The TikTok Shop market the product sells in: US (default), SG, MY, PH, TH, VN, ID, JP or MX.
  - page_token: Page token for TikTok list actions such as hashtag_search, user_search, following and shop_products.
  - rating: Keep only reviews with this many stars in shop_product_reviews: 1 to 5. Leave it out for all reviews. (allowed: 1 / 2 / 3 / 4 / 5)
  - sort: Review order: newest (default) or recommended (TikTok Shop's own order). (allowed: newest / recommended)
- Returns a list of records. Main fields of each record: id, rating, rating_scale, text, posted_at, variant, is_verified_purchase, is_incentivized, image_urls, author_name, country, product_id; 13 fields in total, full list at https://api.everyinfra.com/api/v1/social/catalog?platform=tiktok.
- Example request body:
{
  "platform": "tiktok",
  "action": "shop_product_reviews",
  "params": {
    "product_id": "1730991511457465439"
  }
}
- Price: $0.76 per 1,000 requests; failed and empty results are not charged.
- For dozens or hundreds of targets, add "mode": "async" to the body: you get a job_id at once and poll GET https://api.everyinfra.com/api/v1/jobs/{job_id} for the result.
- On 422, fix the request using the suggested parameter names and allowed values in the error; on 429 or 503, wait for Retry-After and try again.

Before writing code, ask me which targets I need, how many, which fields, and what output format I want; then confirm the plan and the rough cost with me.

Request parameters

Name	In	Type	Required	Default	Description
`Authorization`	header	`string`	Yes	-	Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository.
`platform`	body	`string`	Yes	`tiktok`	Platform identifier, fixed value.
`action`	body	`string`	Yes	`shop_product_reviews`	Capability identifier, fixed value.
`product_id`	body.params	`string`	Yes	-	The numeric TikTok Shop product ID for `shop_product_reviews` (the `id` of a product row), or a shop.tiktok.com product link.
`country`	body.params	`string`	No	-	The TikTok Shop market the product sells in: US (default), SG, MY, PH, TH, VN, ID, JP or MX.
`page_token`	body.params	`string`	No	-	Page token for TikTok list actions such as `hashtag_search`, `user_search`, `following` and `shop_products`. Leave it out for the first page, then pass back the previous response's `next_page_token` exactly as received, with the other parameters unchanged; the last page has none.
`rating`	body.params	`string (enum)`	No	-	Keep only reviews with this many stars in `shop_product_reviews`: 1 to 5. Leave it out for all reviews.Allowed values`12345`
`sort`	body.params	`string (enum)`	No	-	Review order: `newest` (default) or `recommended` (TikTok Shop's own order).Allowed values`newestrecommended`

Code samples

bash

curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "tiktok",
  "action": "shop_product_reviews",
  "params": {
    "product_id": "1730991511457465439"
  }
}'

OpenAPI definition (JSON)Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.

Response example

Field preview

No sample response is available for these parameters yet. This preview shows the response shape and fields from the API definition, with … as placeholders; it is not the result of a live call.

json

{
  "id": "req_…",
  "platform": "tiktok",
  "action": "shop_product_reviews",
  "results": [
    {
      "id": …,
      "rating": …,
      "rating_scale": …,
      "text": …,
      "posted_at": …,
      "variant": …,
      "is_verified_purchase": …,
      "is_incentivized": …,
      "image_urls": …,
      "author_name": …,
      "country": …,
      "product_id": …,
      "next_page_token": …,
      "platform": …
    }
  ],
  "next_page_token": …,
  "pagination": { … },
  "count": …,
  "billing": {
    "charged": …,
    "charged_usd": …,
    "balance_after_usd": …,
    …
  },
  "quota": { … }
}

Response fields

Business data is in results. The table lists the fields a record can contain; values the platform does not show are never made up.

Field	Meaning
`id`	The record's unique ID on the platform. Unique only within one platform; IDs can repeat across platforms.
`rating`	Rating. The scale varies by platform: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards.
`rating_scale`	Maximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating.
`text`	Body text with HTML removed, returned in full and never cut short (on a few platforms the list results themselves carry only an excerpt; the platform's field notes say so).
`posted_at`	Publish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it.
`variant`	Keeps the platform's own meaning
`is_verified_purchase`	Keeps the platform's own meaning
`is_incentivized`	Keeps the platform's own meaning
`image_urls`	Array of image links in the platform's display order; absent when there are no images.
`author_name`	Author's display name.
`country`	Country or region: a full name or an ISO code depending on the platform, not normalized.
`product_id`	Keeps the platform's own meaning
`next_page_token`	Keeps the platform's own meaning
`platform`	Source platform identifier, the same as platform in the request (for example xiaohongshu, tiktok).

Errors and billing

401: Missing or invalid key.
402: Insufficient balance. Top up first.
422: Invalid parameter name or value. Fix it using the suggestions in the error. No charge.
429: Per-minute request limit reached. Wait for Retry-After, then try again.
503: Could not complete. The held charge is returned to your balance. If the outcome is unknown, verify it before you retry.
200 empty: No data. No charge.

Errors