# TikTok Shop product reviews API (tiktok.shop_product_reviews)

- Canonical page: https://everyinfra.com/en/tiktok-api/shop_product_reviews
- Endpoint: POST /api/v1/social with {"platform": "tiktok", "action": "shop_product_reviews", "params": {...}}
- Price: $0.000764 per call ($0.76 per 1,000 requests); failed and empty results are not charged
- Returns: list, one page of up to 20 per call; the number of rows varies from page to page and a short page is not the end (limit is ignored; pass the top-level next_page_token from the response as page_token for the next page; no next_page_token means the end)
- Pagination: pass next_page_token back as page_token for the next page, other params unchanged; one call per page, tokens last 24 hours
- Mode: sync; add "mode": "async" for slow tasks

## Health

- Live health (24h percent, hourly and daily trends): https://api.everyinfra.com/api/v1/social/availability?platform=tiktok&action=shop_product_reviews

## Parameters

| name | type | required | default | description |
|---|---|---|---|---|
| product_id | not declared | yes | not declared | The numeric TikTok Shop product ID for `shop_product_reviews` (the `id` of a product row), or a shop.tiktok.com product link. |
| country | not declared | no | not declared | The TikTok Shop market the product sells in: US (default), SG, MY, PH, TH, VN, ID, JP or MX. |
| page_token | not declared | no | not declared | Page token for TikTok list actions such as `hashtag_search`, `user_search`, `following` and `shop_products`. Leave it out for the first page, then pass back the previous response's `next_page_token` exactly as received, with the other parameters unchanged; the last page has none. |
| rating | enum: 1 / 2 / 3 / 4 / 5 | no | not declared | Keep only reviews with this many stars in `shop_product_reviews`: 1 to 5. Leave it out for all reviews. |
| sort | enum: newest / recommended | no | not declared | Review order: `newest` (default) or `recommended` (TikTok Shop's own order). |

## Response fields (items in `results`)

| field | meaning |
|---|---|
| id | The record's unique ID on the platform. Unique only within one platform; IDs can repeat across platforms. |
| rating | Rating. **The scale varies by platform**: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards. |
| rating_scale | Maximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating. |
| text | Body text with HTML removed, returned in full and never cut short (on a few platforms the list results themselves carry only an excerpt; the platform's field notes say so). |
| posted_at | Publish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it. |
| variant | platform-native meaning |
| is_verified_purchase | platform-native meaning |
| is_incentivized | platform-native meaning |
| image_urls | Array of image links in the platform's display order; absent when there are no images. |
| author_name | Author's display name. |
| country | Country or region: a full name or an ISO code depending on the platform, not normalized. |
| product_id | platform-native meaning |
| next_page_token | platform-native meaning |
| platform | Source platform identifier, the same as platform in the request (for example xiaohongshu, tiktok). |

## Example

```bash
curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "tiktok",
  "action": "shop_product_reviews",
  "params": {
    "product_id": "1730991511457465439"
  }
}'
```

```python
import os
import requests

response = requests.post(
    "https://api.everyinfra.com/api/v1/social",
    headers={"Authorization": f"Bearer {os.environ['EVERYINFRA_API_KEY']}"},
    json={
        "platform": "tiktok",
        "action": "shop_product_reviews",
        "params": {
            "product_id": "1730991511457465439",
        },
    },
    timeout=120,
)
print(response.status_code)
print(response.json())
```

## Response example

No real sample for these example parameters yet: structure only, every value is a placeholder (…).

```text
{
  "id": "req_…",
  "platform": "tiktok",
  "action": "shop_product_reviews",
  "results": [
    {
      "id": …,
      "rating": …,
      "rating_scale": …,
      "text": …,
      "posted_at": …,
      "variant": …,
      "is_verified_purchase": …,
      "is_incentivized": …,
      "image_urls": …,
      "author_name": …,
      "country": …,
      "product_id": …,
      "next_page_token": …,
      "platform": …
    }
  ],
  "next_page_token": …,
  "pagination": { … },
  "count": …,
  "billing": {
    "charged": …,
    "charged_usd": …,
    "balance_after_usd": …,
    …
  },
  "quota": { … }
}
```

## Also

- Capability catalog (no key): https://api.everyinfra.com/api/v1/social/catalog?platform=tiktok
- OpenAPI: https://everyinfra.com/openapi.json · Agents guide: https://everyinfra.com/agents.md