POST

API health

24h health
Normal
  • Healthy / normal
  • Available
  • Limited
  • Mostly down
Normal

Last 24 hours

Last 30 days

Read Trustpilot reviews of a company. Get rating, verification level, reviewer details, experience date and the company's reply. Filter by preset date range, language, star counts, sort order or verified_only. The review content itself is not validated.

Send POST https://api.everyinfra.com/api/v1/social with platform set to trustpilot and action set to reviews. Price $1.39 per 1,000 requests ($0.001389 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.

AI prompt

#
Please help me write a data collection script with the EveryInfra Trustpilot Reviews endpoint (trustpilot/reviews).

How the endpoint works:
- Request: POST https://api.everyinfra.com/api/v1/social with the header Authorization: Bearer <API key>. Read the key from the EVERYINFRA_API_KEY environment variable and never hard-code it.
- In the request body, set platform to trustpilot and action to reviews, and put the parameters inside params.
- Required parameters:
  - company: Target company website domain (such as example.com) or full Trustpilot /review/ URL. It does not accept localized business names.
- Optional parameters:
  - date: Publish-date window for the reviews action: last7days, last30days, last3months, last6months or last12months (counting back 7, 30, 92, 183 or 366 days). Leave it empty for reviews from any date. (allowed: last12months / last30days / last3months / last6months / last7days)
  - lang: Review language as two-letter ISO 639-1 codes, either one code or an array (such as en or ["en","de"]); it takes precedence over language.
  - language: One two-letter ISO 639-1 language code (such as en, fr, de or es) for filtering reviews in the reviews action. Without it, you get the English reviews that Trustpilot shows by default.
  - sort: Sorting mode for the reviews action: recency or newest (default; both put the newest reviews first), or relevance to sort by relevance. Other values return a 422 error before any charge. (allowed: newest / recency / relevance)
  - stars: Array of rating star strings (such as ["1","2"]) to filter reviews by star counts from 1 to 5. Leaving this field empty includes all ratings; it does not represent a minimum rating threshold.
  - verified_only: Boolean flag (true or false) filtering for verified review status. This reflects Trustpilot's consumer review verification label and does not indicate an EveryInfra platform audit.
  - limit: The most rows to return in this call, an integer from 1 to 200. The default applies when you leave it out, and a call can return fewer rows. Larger values return 422 before any charge. (default: 20)
- Returns a list of records. Main fields of each record: id, url, title, text, rating, rating_scale, language, like_count, is_verified, verification_level, source, country; 23 fields in total, full list at https://api.everyinfra.com/api/v1/social/catalog?platform=trustpilot.
- Example request body:
{
  "platform": "trustpilot",
  "action": "reviews",
  "params": {
    "company": "pipedrive.com"
  }
}
- Price: $1.39 per 1,000 requests; failed and empty results are not charged.
- For dozens or hundreds of targets, add "mode": "async" to the body: you get a job_id at once and poll GET https://api.everyinfra.com/api/v1/jobs/{job_id} for the result.
- On 422, fix the request using the suggested parameter names and allowed values in the error; on 429 or 503, wait for Retry-After and try again.

Before writing code, ask me which targets I need, how many, which fields, and what output format I want; then confirm the plan and the rough cost with me.

Request parameters

#
NameInTypeRequiredDefaultDescription
AuthorizationheaderstringYes-Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository.
platformbodystringYestrustpilotPlatform identifier, fixed value.
actionbodystringYesreviewsCapability identifier, fixed value.
companybody.paramsstringYes-Target company website domain (such as example.com) or full Trustpilot /review/ URL. It does not accept localized business names. In profile, it aggregates company profiles and ratings from linked reviews, while reviews fetches individual review records.
datebody.paramsstring (enum)No-Publish-date window for the reviews action: last7days, last30days, last3months, last6months or last12months (counting back 7, 30, 92, 183 or 366 days). Leave it empty for reviews from any date. Other values, including specific dates, return a 422 error before any charge.Allowed valueslast12monthslast30dayslast3monthslast6monthslast7days
langbody.paramsstringNo-Review language as two-letter ISO 639-1 codes, either one code or an array (such as en or ["en","de"]); it takes precedence over language. Filtering reviews within profile may affect whether linked company data is returned.
languagebody.paramsstringNo-One two-letter ISO 639-1 language code (such as en, fr, de or es) for filtering reviews in the reviews action. Without it, you get the English reviews that Trustpilot shows by default. If lang is provided, it takes precedence over this parameter.
sortbody.paramsstring (enum)No-Sorting mode for the reviews action: recency or newest (default; both put the newest reviews first), or relevance to sort by relevance. Other values return a 422 error before any charge.Allowed valuesnewestrecencyrelevance
starsbody.paramsarrayNo-Array of rating star strings (such as ["1","2"]) to filter reviews by star counts from 1 to 5. Leaving this field empty includes all ratings; it does not represent a minimum rating threshold.
verified_onlybody.paramsbooleanNo-Boolean flag (true or false) filtering for verified review status. This reflects Trustpilot's consumer review verification label and does not indicate an EveryInfra platform audit.
limitbody.paramsinteger (1–200)No20The most rows to return in this call, an integer from 1 to 200. The default applies when you leave it out, and a call can return fewer rows. Larger values return 422 before any charge.

Code samples

#
bash
curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "trustpilot",
  "action": "reviews",
  "params": {
    "company": "pipedrive.com"
  }
}'

OpenAPI definition (JSON)Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.

Response example

#
Captured September 26, 2026 at 08:56 (UTC) by calling this API with the parameters in the code sample above. results and count are that call's real response with personal information (names, handles, avatars, profile links, contact details) removed; the list keeps the first 2. id, billing and quota differ on every call, so only their shape is shown.
json
{  "id": "req_…",  "platform": "trustpilot",  "action": "reviews",  "results": [    {      "id": "6ab516bdf6b3a0e76ca64942",      "url": "https://www.trustpilot.com/reviews/6ab516bdf6b3a0e76ca64942",      "title": "Training from Walid was outstanding",      "text": "Training from Walid was outstanding. He knows the system inside out and took the time to learn my business and to find the most useful and relevant tools to focus on. His sessions were engaging and I've been able to get PipeDrive working perfectly for us in a very short space of …",      "rating": 5,      "language": "en",      "like_count": 0,      "is_verified": false,      "verification_level": "not-verified",      "source": "Organic",      "country": "IE",      "author_name": "•••",      "author_id": "•••",      "author_review_count": 1,      "reply_text": "Hi Paul,\n\nThank you so much for sharing your feedback!\n\nWe’re delighted to hear that the team provided such an outstanding training experience. It’s great to know that they took the time to understand your business and tailor the sessions to the tools and features most relevant t…",      "reply_at": "2026-09-24T14:36:05+00:00",      "experience_at": "2026-09-24T00:00:00+00:00",      "posted_at": "2026-09-24T14:25:33+00:00",      "company_name": "Pipedrive",      "company_domain": "pipedrive.com",      "platform": "trustpilot",      "rating_scale": 5    },    {      "id": "6ab39f79780950e2d7706185",      "url": "https://www.trustpilot.com/reviews/6ab39f79780950e2d7706185",      "title": "Useful and great session with PipeDrive",      "text": "Rafael was very clear. Going through the session, he had some nice tips and insights. Was very helpful!",      "rating": 5,      "language": "en",      "like_count": 0,      "is_verified": false,      "verification_level": "invited",      "source": "BasicLink",      "country": "NL",      "author_name": "•••",      "author_id": "•••",      "author_review_count": 1,      "reply_text": "Hi Lisa,\n\nThank you for sharing your feedback!\n\nWe’re delighted to hear that the team was clear and helpful throughout the session, and that his tips and insights were valuable to you.\n\nBest regards,\nPipedrive Team",      "reply_at": "2026-09-23T11:55:49+00:00",      "experience_at": "2026-09-23T00:00:00+00:00",      "posted_at": "2026-09-23T11:44:25+00:00",      "company_name": "Pipedrive",      "company_domain": "pipedrive.com",      "platform": "trustpilot",      "rating_scale": 5    }  ],  "count": 20,  "billing": {    "charged": …,    "charged_usd": …,    "balance_after_usd": …,    …  },  "quota": { … }}

Response fields

#

Business data is in results. The table lists the fields a record can contain; values the platform does not show are never made up.

FieldMeaning
idThe record's unique ID on the platform. Unique only within one platform; IDs can repeat across platforms.
urlLink to the record on the platform.
titleTitle. null when the platform has no titles (for example text-only posts).
textBody text with HTML removed, returned in full and never cut short (on a few platforms the list results themselves carry only an excerpt; the platform's field notes say so).
ratingRating. The scale varies by platform: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards.
rating_scaleMaximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating.
languageContent language code (for example zh, en) as judged by the platform; it can be wrong.
like_countLikes. null means the platform or this capability does not disclose it; it is not 0.
is_verifiedWhether the platform verified the account. null means it cannot be determined.
verification_levelKeeps the platform's own meaning
sourceKeeps the platform's own meaning
countryCountry or region: a full name or an ISO code depending on the platform, not normalized.
author_nameAuthor's display name.
author_idAuthor's unique ID on the platform.
author_imageKeeps the platform's own meaning
author_review_countKeeps the platform's own meaning
reply_textKeeps the platform's own meaning
reply_atKeeps the platform's own meaning
experience_atKeeps the platform's own meaning
updated_atKeeps the platform's own meaning
posted_atPublish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it.
company_nameKeeps the platform's own meaning
company_domainKeeps the platform's own meaning
platformSource platform identifier, the same as platform in the request (for example xiaohongshu, tiktok).

Errors and billing

#
401
Missing or invalid key.
402
Insufficient balance. Top up first.
422
Invalid parameter name or value. Fix it using the suggestions in the error. No charge.
429
Per-minute request limit reached. Wait for Retry-After, then try again.
503
Could not complete. The held charge is returned to your balance. If the outcome is unknown, verify it before you retry.
200 empty
No data. No charge.

Errors

Official references

#

Used only to check objects and terms. They do not imply authorization or endorsement of EveryInfra by the platform.

  • Trustpilot: Filtered Sample Averages vs. Official TrustScore ↗

    Trustpilot documentation states that review sources do not alter weighting in TrustScore calculations. Calculating an average from low-star ratings, specific sources, or narrow timeframes does not constitute an official company TrustScore.

    Checked 2026-09-04

Our own visit stats are always on. Google Analytics loads only if you choose “Allow analytics”. Privacy policy