Trustpilot Details API

POST

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Look up a company's Trustpilot page by domain for its TrustScore, star rating, review count and categories. TrustScore is a weighted 1-5 score, not a plain average, and the call neither certifies the company nor recalculates it.

Send POST https://api.everyinfra.com/api/v1/social with platform set to trustpilot and action set to profile. Price $1.39 per 1,000 requests ($0.001389 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.

AI prompt

Please help me write a data collection script with the EveryInfra Trustpilot Details endpoint (trustpilot/profile).

How the endpoint works:
- Request: POST https://api.everyinfra.com/api/v1/social with the header Authorization: Bearer <API key>. Read the key from the EVERYINFRA_API_KEY environment variable and never hard-code it.
- In the request body, set platform to trustpilot and action to profile, and put the parameters inside params.
- Required parameters:
  - company: Target company website domain (such as example.com) or full Trustpilot /review/ URL. It does not accept localized business names.
- Returns one object. Main fields: name, domain, url, trust_score, rating, rating_scale, review_count, categories.
- Example request body:
{
  "platform": "trustpilot",
  "action": "profile",
  "params": {
    "company": "example.com"
  }
}
- Price: $1.39 per 1,000 requests; failed and empty results are not charged.
- For dozens or hundreds of targets, add "mode": "async" to the body: you get a job_id at once and poll GET https://api.everyinfra.com/api/v1/jobs/{job_id} for the result.
- On 422, fix the request using the suggested parameter names and allowed values in the error; on 429 or 503, wait for Retry-After and try again.

Before writing code, ask me which targets I need, how many, which fields, and what output format I want; then confirm the plan and the rough cost with me.

Request parameters

Name	In	Type	Required	Default	Description
`Authorization`	header	`string`	Yes	-	Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository.
`platform`	body	`string`	Yes	`trustpilot`	Platform identifier, fixed value.
`action`	body	`string`	Yes	`profile`	Capability identifier, fixed value.
`company`	body.params	`string`	Yes	-	Target company website domain (such as `example.com`) or full Trustpilot `/review/` URL. It does not accept localized business names. In `profile`, it aggregates company profiles and ratings from linked reviews, while `reviews` fetches individual review records.

Code samples

bash

curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "trustpilot",
  "action": "profile",
  "params": {
    "company": "example.com"
  }
}'

OpenAPI definition (JSON)Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.

Response example

json

{  "id": "req_…",  "platform": "trustpilot",  "action": "profile",  "results": {    "name": "Stealth",    "domain": "www.example.com",    "url": "https://www.trustpilot.com/review/www.example.com",    "trust_score": 3.6,    "rating": 3.5,    "review_count": 24,    "categories": [      "Electronics & Technology"    ],    "platform": "trustpilot",    "rating_scale": 5  },  "billing": {    "charged": …,    "charged_usd": …,    "balance_after_usd": …,    …  },  "quota": { … }}

Response fields

Business data is in results. The table lists the fields a record can contain; values the platform does not show are never made up.

Field	Meaning
`name`	Name of the object itself, for account, product and business capabilities.
`domain`	Keeps the platform's own meaning
`url`	Link to the record on the platform.
`trust_score`	Keeps the platform's own meaning
`rating`	Rating. The scale varies by platform: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards.
`rating_scale`	Maximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating.
`review_count`	Number of reviews, for product and business capabilities. null means not disclosed, not 0.
`categories`	Keeps the platform's own meaning
`platform`	Source platform identifier, the same as platform in the request (for example xiaohongshu, tiktok).

Errors and billing

401: Missing or invalid key.
402: Insufficient balance. Top up first.
422: Invalid parameter name or value. Fix it using the suggestions in the error. No charge.
429: Per-minute request limit reached. Wait for Retry-After, then try again.
503: Could not complete. The held charge is returned to your balance. If the outcome is unknown, verify it before you retry.
200 empty: No data. No charge.

Errors

Official references

Used only to check objects and terms. They do not imply authorization or endorsement of EveryInfra by the platform.

Trustpilot: TrustScore and Displayed Star Ratings ↗
Trustpilot computes its TrustScore using review recency, frequency, and a weighted average rather than a simple arithmetic average of all reviews. Displayed star ratings are derived by rounding the TrustScore.
Checked 2026-09-04