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G2 Reviews API

POST

API health

24h health
Normal
24h average time
—
Last checked
September 26, 2026 at 18:04 (UTC)
  • Healthy / normal
  • Available
  • Limited
  • Mostly down
Health APINormal
How health is measured
  • Health = the share of calls that returned data, in percent. Empty results, failures and unknown outcomes do not count as returning data.
  • Levels: 90% and above is healthy, 70% and above is available, 40% and above is limited; anything lower is mostly down.
  • A period (the last 24 hours, one hour or one day) gets a score only once it has at least 50 calls. Periods with fewer calls show as normal: a few failures among a handful of calls do not mean the API is down.
  • Calls include real customer calls and our own daily probe calls. Request errors (wrong parameters, no balance) are excluded.
  • Average time counts only calls that completed normally: response time for sync calls, acceptance to completion for async ones.
By period
Time (UTC)StatusHealthAverage time
2026-09-26 18:00 - 18:59Normal——
2026-09-26 17:00 - 17:59Normal——
2026-09-26 16:00 - 16:59Normal——
2026-09-26 15:00 - 15:59Normal——
2026-09-26 14:00 - 14:59Normal——
2026-09-26 13:00 - 13:59Normal——
2026-09-26 12:00 - 12:59Normal——
2026-09-26 11:00 - 11:59Normal——
2026-09-26 10:00 - 10:59Normal——
2026-09-26 09:00 - 09:59Normal——
2026-09-26 08:00 - 08:59Normal——
2026-09-26 07:00 - 07:59Normal——
2026-09-26 06:00 - 06:59Normal——
2026-09-26 05:00 - 05:59Normal——
2026-09-26 04:00 - 04:59Normal——
2026-09-26 03:00 - 03:59Normal——
2026-09-26 02:00 - 02:59Normal——
2026-09-26 01:00 - 01:59Normal——
2026-09-26 00:00 - 00:59Normal——
2026-09-25 23:00 - 23:59Normal——
2026-09-25 22:00 - 22:59Normal——
2026-09-25 21:00 - 21:59Normal——
2026-09-25 20:00 - 20:59Normal——
2026-09-25 19:00 - 19:59Normal——
2026-09-26Normal——
2026-09-25Normal——
2026-09-24Normal——
2026-09-23Normal——
2026-09-22Normal——
2026-09-21Normal——
2026-09-20Normal——
2026-09-19Normal——
2026-09-18Normal——
2026-09-17Normal——
2026-09-16Normal——
2026-09-15Normal——
2026-09-14Normal——
2026-09-13Normal——
2026-09-12Normal——
2026-09-11Normal——
2026-09-10Normal——
2026-09-09Normal——
2026-09-08Normal——
2026-09-07Normal——
2026-09-06Normal——
2026-09-05Normal——
2026-09-04Normal——
2026-09-03Normal——
2026-09-02Normal——
2026-09-01Normal——
2026-08-31Normal——
2026-08-30Normal——
2026-08-29Normal——
2026-08-28Normal——

Retrieve public reviews from G2. Accepts these parameters: url and sort. Returns these fields: record_type, product_slug, total_reviews, and top_pros.

Price $1.39 per 1,000 requests ($0.001389 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.

Request parameters

NameInTypeRequiredDefaultDescription
AuthorizationheaderstringYes-Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository.
platformbodystringYesg2Platform identifier, fixed value.
actionbodystringYesreviewsCapability identifier, fixed value.
urlbody.paramsNot declaredYes-Specifies the target G2 resource URL or bare slug. For profile, reviews, and alternatives, pass a /products/<slug> URL or product slug; for vendor, pass a /sellers/<slug> URL or seller slug. For compare, passing a full /compare/ URL overrides auto-generated paths, though the required slugs parameter must still be supplied.
sortbody.paramsenumNo-Sorts reviews using allowed values: newest, relevance (default), or top_rated. Although accepted across shared object endpoints, passing this parameter does not guarantee that product profile details, vendor pages, or comparison lists will change their internal sorting order.Allowed valuesnewestrelevancetop_rated
limitbody.paramsinteger (1–100)No20

Code samples

bash
curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "g2",
  "action": "reviews",
  "params": {
    "url": "https://www.g2.com/products/slack/reviews"
  }
}'

[OpenAPI definition (JSON)]Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.

Response example

Real response

Captured September 26, 2026 at 08:56 (UTC) by calling this API with the parameters in the code sample above. results and count are that call's real response with personal information (names, handles, avatars, profile links, contact details) removed; the list keeps the first 2. id, billing and quota differ on every call, so only their shape is shown.

json
{
  "id": "req_…",
  "platform": "g2",
  "action": "reviews",
  "results": [
    {
      "record_type": "summary",
      "product_slug": "slack",
      "url": "https://www.g2.com/products/slack/reviews",
      "aggregate_rating": 9.1,
      "total_reviews": 39795,
      "top_pros": [
        {
          "label": "Ease of Use",
          "mentions": 3483
        },
        {
          "label": "Team Collaboration",
          "mentions": 3031
        },
        {
          "label": "Communication",
          "mentions": 2876
        }
      ],
      "top_cons": [
        {
          "label": "Notification Issues",
          "mentions": 1114
        },
        {
          "label": "Missing Features",
          "mentions": 905
        },
        {
          "label": "Limited Features",
          "mentions": 733
        }
      ],
      "platform": "g2"
    },
    {
      "record_type": "review",
      "id": "13501744",
      "title": "Powerful Tool Packed with Helpful Insights",
      "text": "Its too powerful and gives lots of helpful insights Nothing at all its great and sometimes it may get overwhelming We dont have slack yet in our company",
      "rating": 4.5,
      "responses": {
        "What do you like best about Slack?": "Its too powerful and gives lots of helpful insights",
        "What do you dislike about Slack?": "Nothing at all its great and sometimes it may get overwhelming",
        "What problems is Slack solving and how is that benefiting you?": "We dont have slack yet in our company"
      },
      "author_name": "（已隐去）",
      "author_business_size": "Enterprise (> 1000 emp.)",
      "product_slug": "slack",
      "url": "https://www.g2.com/products/slack/reviews/slack-review-13501744",
      "posted_at": "2026-09-17T16:57:24-05:00",
      "platform": "g2",
      "rating_scale": 5
    }
  ],
  "count": 21,
  "billing": { … },
  "quota": { … }
}

Response fields

Business data is in results. The table lists the fields a record can contain; values the source does not provide are never made up.

FieldMeaning
record_typeKeeps the platform's own meaning
product_slugKeeps the platform's own meaning
urlLink to the record on the source platform.
aggregate_ratingKeeps the platform's own meaning
total_reviewsKeeps the platform's own meaning
summary_textKeeps the platform's own meaning
top_prosKeeps the platform's own meaning
top_consKeeps the platform's own meaning
platformSource platform identifier, the same as platform in the request (for example xiaohongshu, tiktok).
idThe record's unique ID on the source platform. Unique only within one platform; IDs can repeat across platforms.
titleTitle. null when the platform has no titles (for example text-only posts).
textBody text with HTML removed. Long text may be truncated.
ratingRating. The scale varies by platform: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards.
rating_scaleMaximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating.
responsesKeeps the platform's own meaning
author_nameAuthor's display name.
author_job_titleKeeps the platform's own meaning
author_business_sizeKeeps the platform's own meaning
product_nameKeeps the platform's own meaning
posted_atPublish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it.

Errors and billing

401
Missing or invalid key. Authentication runs before parameter checks, so unauthenticated requests never see the parameter schema.
422
Wrong parameter name or value. The error lists the parameters and allowed values this capability accepts and the closest match; it happens before any charge.
402
Insufficient balance. Top up first.
429
Per-minute request limit reached. Wait for Retry-After and try again.
503
Could not complete right now. Any charge for the call goes back to your balance automatically, and the billing receipt in the response states the actual outcome, including when it is not yet known. Do not resend blindly.
200 empty
The request completed without data and is not charged (billing.reason = empty_result_refunded).

Official references

Used only to check objects and terms. They do not imply authorization or endorsement of EveryInfra by the platform.

  • G2: Review Sorting and Pros and Cons ↗

    G2 default review sorting accounts for recency and feedback quality, alongside options to sort by newest or star rating. Pros and Cons are platform-aggregated summaries, not individual review bodies. This documentation does not expand the allowed values for this parameter.

    Checked 2026-09-04