Booking Reviews API
API health
- 24h health
- Normal
- 24h average time
- —
- Last checked
- September 26, 2026 at 18:04 (UTC)
- Healthy / normal
- Available
- Limited
- Mostly down
Last 24 hours
Last 30 days
How health is measured
- Health = the share of calls that returned data, in percent. Empty results, failures and unknown outcomes do not count as returning data.
- Levels: 90% and above is healthy, 70% and above is available, 40% and above is limited; anything lower is mostly down.
- A period (the last 24 hours, one hour or one day) gets a score only once it has at least 50 calls. Periods with fewer calls show as normal: a few failures among a handful of calls do not mean the API is down.
- Calls include real customer calls and our own daily probe calls. Request errors (wrong parameters, no balance) are excluded.
- Average time counts only calls that completed normally: response time for sync calls, acceptance to completion for async ones.
By period
| Time (UTC) | Status | Health | Average time |
|---|---|---|---|
| 2026-09-26 18:00 - 18:59 | Normal | — | — |
| 2026-09-26 17:00 - 17:59 | Normal | — | — |
| 2026-09-26 16:00 - 16:59 | Normal | — | — |
| 2026-09-26 15:00 - 15:59 | Normal | — | — |
| 2026-09-26 14:00 - 14:59 | Normal | — | — |
| 2026-09-26 13:00 - 13:59 | Normal | — | — |
| 2026-09-26 12:00 - 12:59 | Normal | — | — |
| 2026-09-26 11:00 - 11:59 | Normal | — | — |
| 2026-09-26 10:00 - 10:59 | Normal | — | — |
| 2026-09-26 09:00 - 09:59 | Normal | — | — |
| 2026-09-26 08:00 - 08:59 | Normal | — | — |
| 2026-09-26 07:00 - 07:59 | Normal | — | — |
| 2026-09-26 06:00 - 06:59 | Normal | — | — |
| 2026-09-26 05:00 - 05:59 | Normal | — | — |
| 2026-09-26 04:00 - 04:59 | Normal | — | — |
| 2026-09-26 03:00 - 03:59 | Normal | — | — |
| 2026-09-26 02:00 - 02:59 | Normal | — | — |
| 2026-09-26 01:00 - 01:59 | Normal | — | — |
| 2026-09-26 00:00 - 00:59 | Normal | — | — |
| 2026-09-25 23:00 - 23:59 | Normal | — | — |
| 2026-09-25 22:00 - 22:59 | Normal | — | — |
| 2026-09-25 21:00 - 21:59 | Normal | — | — |
| 2026-09-25 20:00 - 20:59 | Normal | — | — |
| 2026-09-25 19:00 - 19:59 | Normal | — | — |
| 2026-09-26 | Normal | — | — |
| 2026-09-25 | Normal | — | — |
| 2026-09-24 | Normal | — | — |
| 2026-09-23 | Normal | — | — |
| 2026-09-22 | Normal | — | — |
| 2026-09-21 | Normal | — | — |
| 2026-09-20 | Normal | — | — |
| 2026-09-19 | Normal | — | — |
| 2026-09-18 | Normal | — | — |
| 2026-09-17 | Normal | — | — |
| 2026-09-16 | Normal | — | — |
| 2026-09-15 | Normal | — | — |
| 2026-09-14 | Normal | — | — |
| 2026-09-13 | Normal | — | — |
| 2026-09-12 | Normal | — | — |
| 2026-09-11 | Normal | — | — |
| 2026-09-10 | Normal | — | — |
| 2026-09-09 | Normal | — | — |
| 2026-09-08 | Normal | — | — |
| 2026-09-07 | Normal | — | — |
| 2026-09-06 | Normal | — | — |
| 2026-09-05 | Normal | — | — |
| 2026-09-04 | Normal | — | — |
| 2026-09-03 | Normal | — | — |
| 2026-09-02 | Normal | — | — |
| 2026-09-01 | Normal | — | — |
| 2026-08-31 | Normal | — | — |
| 2026-08-30 | Normal | — | — |
| 2026-08-29 | Normal | — | — |
| 2026-08-28 | Normal | — | — |
Retrieve public reviews from Booking. Accepts these parameters: url. Returns these fields: text_positive, nights, rating_scale, and owner_response.
Price $1.39 per 1,000 requests ($0.001389 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.
Request parameters
| Name | In | Type | Required | Default | Description |
|---|---|---|---|---|---|
Authorization | header | string | Yes | - | Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository. |
platform | body | string | Yes | booking | Platform identifier, fixed value. |
action | body | string | Yes | reviews | Capability identifier, fixed value. |
url | body.params | Not declared | Yes | - | Specifies the full URL to a single property page, preferably using the /hotel/ path format. Used by profile to fetch details, reviews to retrieve property reviews, and prices to check room rates. Destination search URLs are not supported. |
limit | body.params | integer (1–100) | No | 20 |
Code samples
curl -X POST 'https://api.everyinfra.com/api/v1/social' \
-H "Authorization: Bearer $EVERYINFRA_API_KEY" \
-H 'Content-Type: application/json' \
--data-raw '{
"platform": "booking",
"action": "reviews",
"params": {
"url": "https://www.booking.com/hotel/jp/park-hyatt-tokyo.html"
}
}'[OpenAPI definition (JSON)]Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.
Response example
Captured September 26, 2026 at 08:56 (UTC) by calling this API with the parameters in the code sample above. results and count are that call's real response with personal information (names, handles, avatars, profile links, contact details) removed; the list keeps the first 2. id, billing and quota differ on every call, so only their shape is shown.
{
"id": "req_…",
"platform": "booking",
"action": "reviews",
"results": [
{
"id": "608726deed389acf",
"rating": 5,
"posted_at": "2026-09-23T12:06:15+00:00",
"stay_date": "2026-09-19T00:00:00.000Z",
"author_name": "(已隐去)",
"room_name": "King Room with City View",
"platform": "booking",
"rating_scale": 10
},
{
"id": "5970507e264636a7",
"rating": 5,
"posted_at": "2026-09-15T10:59:06+00:00",
"stay_date": "2026-08-14T00:00:00.000Z",
"author_name": "(已隐去)",
"room_name": "Deluxe Room with Two Double Beds",
"platform": "booking",
"rating_scale": 10
}
],
"count": 20,
"billing": { … },
"quota": { … }
}Response fields
Business data is in results. The table lists the fields a record can contain; values the source does not provide are never made up.
| Field | Meaning |
|---|---|
id | The record's unique ID on the source platform. Unique only within one platform; IDs can repeat across platforms. |
title | Title. null when the platform has no titles (for example text-only posts). |
text_positive | Keeps the platform's own meaning |
text_negative | Keeps the platform's own meaning |
rating | Rating. The scale varies by platform: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards. |
rating_scale | Maximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating. |
posted_at | Publish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it. |
stay_date | Keeps the platform's own meaning |
author_name | Author's display name. |
author_country | Keeps the platform's own meaning |
traveler_type | Keeps the platform's own meaning |
room_name | Keeps the platform's own meaning |
nights | Keeps the platform's own meaning |
language | Content language code (for example zh, en) as judged by the platform; it can be wrong. |
owner_response | Keeps the platform's own meaning |
platform | Source platform identifier, the same as platform in the request (for example xiaohongshu, tiktok). |
Errors and billing
- 401
- Missing or invalid key. Authentication runs before parameter checks, so unauthenticated requests never see the parameter schema.
- 422
- Wrong parameter name or value. The error lists the parameters and allowed values this capability accepts and the closest match; it happens before any charge.
- 402
- Insufficient balance. Top up first.
- 429
- Per-minute request limit reached. Wait for Retry-After and try again.
- 503
- Could not complete right now. Any charge for the call goes back to your balance automatically, and the billing receipt in the response states the actual outcome, including when it is not yet known. Do not resend blindly.
- 200 empty
- The request completed without data and is not charged (billing.reason = empty_result_refunded).
Official references
Used only to check objects and terms. They do not imply authorization or endorsement of EveryInfra by the platform.
- Booking: Guest Reviews and Sub-Category Ratings ↗
Booking documentation notes that overall review scores and individual category scores are submitted independently. This references official website framing; review scale dimensions for this API action must still be checked against each input shape, and citing this link does not verify that normalization has been validated.
Checked 2026-09-04