AliExpress Reviews API

Q: How do I separate product problems from delivery problems?

Read logistics, the shipping method behind each review, alongside sku_info, the color and size bought. Complaints that cluster on one shipping method point to delivery, while complaints that cluster on one variant point to the product itself. Group by country as well, since delivery experiences differ between destination markets.

Q: What does sort change?

relevance, the default, keeps AliExpress's own order, and newest lists the latest reviews first. Newest refers to when a review was posted, not when the product was listed. To rank by usefulness, fetch the rows and sort them yourself by helpful_count, the number of times shoppers marked a review helpful.

POST

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Collect buyer feedback on an AliExpress product, including star rating, country, variant bought, shipping method, helpful votes and photos. When is_translated is true, text is a translation and original_text holds the reviewer's own words.

Send POST https://api.everyinfra.com/api/v1/social with platform set to aliexpress and action set to reviews. Price $1.39 per 1,000 requests ($0.001389 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.

AliExpress Reviews reads buyer reviews of one product from its item link. Each row carries the review text, star rating, publish time, the reviewer's name and country, the variant bought, the shipping method used, how many shoppers found the review helpful and the product ID. Cross-border sellers and dropshipping stores use it to check quality before sourcing a product, find defects tied to one color or size, and see how delivery went for buyers in the markets they sell to.

AliExpress sells across borders, so country is worth filtering on: reviews from your own target market tell you the most. sku_info names the color and size bought, and logistics the shipping method. posted_at is normally an ISO 8601 time in UTC, but when AliExpress supplies a date in some other form it arrives unchanged, so parse it defensively. Rows carry product_id, so reviews gathered for many products in one table stay attached to the right item.

AI prompt

Please help me write a data collection script with the EveryInfra AliExpress Reviews endpoint (aliexpress/reviews).

How the endpoint works:
- Request: POST https://api.everyinfra.com/api/v1/social with the header Authorization: Bearer <API key>. Read the key from the EVERYINFRA_API_KEY environment variable and never hard-code it.
- In the request body, set platform to aliexpress and action to reviews, and put the parameters inside params.
- Required parameters:
  - url: Specifies the target AliExpress item using a full URL (such as https://www.aliexpress.com/item/<item_id>.html).
- Optional parameters:
  - sort: Sorts action results using allowed values. For search, options include relevance (default), popular, price_asc, price_desc, and top_rated (supporting legacy values default, orders, rating). (allowed: newest / relevance)
  - limit: The most rows to return in this call, an integer from 1 to 200. The default applies when you leave it out, and a call can return fewer rows. Larger values return 422 before any charge. (default: 20)
- Returns a list of records. Main fields of each record: review_id, text, rating, rating_scale, posted_at, country, author, sku_info, helpful_count, logistics, product_id, is_anonymous (Whether the review was posted anonymous…); 19 fields in total, full list at https://api.everyinfra.com/api/v1/social/catalog?platform=aliexpress.
- Example request body:
{
  "platform": "aliexpress",
  "action": "reviews",
  "params": {
    "url": "https://www.aliexpress.com/item/3256806025886958.html"
  }
}
- Price: $1.39 per 1,000 requests; failed and empty results are not charged.
- For dozens or hundreds of targets, add "mode": "async" to the body: you get a job_id at once and poll GET https://api.everyinfra.com/api/v1/jobs/{job_id} for the result.
- On 422, fix the request using the suggested parameter names and allowed values in the error; on 429 or 503, wait for Retry-After and try again.

Before writing code, ask me which targets I need, how many, which fields, and what output format I want; then confirm the plan and the rough cost with me.

Request parameters

Name	In	Type	Required	Default	Description
`Authorization`	header	`string`	Yes	-	Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository.
`platform`	body	`string`	Yes	`aliexpress`	Platform identifier, fixed value.
`action`	body	`string`	Yes	`reviews`	Capability identifier, fixed value.
`url`	body.params	`string`	Yes	-	Specifies the target AliExpress item using a full URL (such as https://www.aliexpress.com/item/<item_id>.html). Use url with profile to fetch product metadata, variants for SKUs, reviews or ratings for feedback summaries, or product_detail (which also accepts a numeric item ID).
`sort`	body.params	`string (enum)`	No	-	Sorts action results using allowed values. For search, options include relevance (default), popular, price_asc, price_desc, and top_rated (supporting legacy values default, orders, rating). For reviews, options are relevance (default) and newest, which sorts by review submission date rather than product listing date. ratings takes no sort.Allowed values`newestrelevance`
`limit`	body.params	`integer (1–200)`	No	`20`	The most rows to return in this call, an integer from 1 to 200. The default applies when you leave it out, and a call can return fewer rows. Larger values return 422 before any charge.

Code samples

bash

curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "aliexpress",
  "action": "reviews",
  "params": {
    "url": "https://www.aliexpress.com/item/3256806025886958.html"
  }
}'

OpenAPI definition (JSON)Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.

Response example

json

{  "id": "req_…",  "platform": "aliexpress",  "action": "reviews",  "results": [    {      "review_id": "•••",      "text": "Thin but warm and comfortable - neck is a good turtleneck.  if you wear a us l cotton t-shirt size a 2xl will cling to your body and 3xl will be very slightly loose.  wear with the tag on your left.  these are very good for layering.  i will buy more.",      "rating": 5,      "posted_at": "13 Sep 2026",      "country": "US",      "sku_info": "Color:Black Size:XXXL",      "helpful_count": 0,      "logistics": "AliExpress Selection Standard Shipping",      "product_id": "•••",      "platform": "aliexpress",      "rating_scale": 5    },    {      "review_id": "•••",      "text": "Thin but warm and comfortable - neck is a good turtleneck.  if you wear a us l cotton t-shirt size a 2xl will cling to your body and 3xl will be very slightly loose.  wear with the tag on your left.  these are very good for layering.  i will buy more.",      "rating": 5,      "posted_at": "13 Sep 2026",      "country": "US",      "sku_info": "Color:White Size:XXXL",      "helpful_count": 0,      "logistics": "AliExpress Selection Standard Shipping",      "product_id": "•••",      "platform": "aliexpress",      "rating_scale": 5    }  ],  "count": 20,  "billing": {    "charged": …,    "charged_usd": …,    "balance_after_usd": …,    …  },  "quota": { … }}

Response fields

Business data is in results. The table lists the fields a record can contain; values the platform does not show are never made up.

Field	Meaning
`review_id`	Keeps the platform's own meaning
`text`	Body text with HTML removed, returned in full and never cut short (on a few platforms the list results themselves carry only an excerpt; the platform's field notes say so).
`rating`	Rating. The scale varies by platform: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards.
`rating_scale`	Maximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating.
`posted_at`	Publish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it.
`country`	Country or region: a full name or an ISO code depending on the platform, not normalized.
`author`	Keeps the platform's own meaning
`sku_info`	Keeps the platform's own meaning
`helpful_count`	Keeps the platform's own meaning
`logistics`	Keeps the platform's own meaning
`product_id`	Keeps the platform's own meaning
`is_anonymous`	Whether the review was posted anonymously (reviews).
`unhelpful_count`	How many times the review was marked not helpful (reviews).
`language`	Content language code (for example zh, en) as judged by the platform; it can be wrong.
`original_text`	The review in its original language (reviews); text may be a machine translation.
`is_translated`	Whether text is a translation (reviews).
`review_labels`	The reviewer's per-aspect labels (reviews), for example fit, quality or value for money, each with its verdict.
`sku_id`	SKU ID of the purchased variant.
`platform`	Source platform identifier, the same as platform in the request (for example xiaohongshu, tiktok).
`images`	Image links: on product capabilities the product gallery in page order, on reviews the buyer's photos.

FAQ

Which AliExpress link goes in `url`?

The product's item link, shaped like https://www.aliexpress.com/item/3256806025886958.html, the same link AliExpress Product details takes. A store page or a search page does not point to one product. When you only have the numeric product ID, build the item link from it before you call.

How do I separate product problems from delivery problems?

Read logistics, the shipping method behind each review, alongside sku_info, the color and size bought. Complaints that cluster on one shipping method point to delivery, while complaints that cluster on one variant point to the product itself. Group by country as well, since delivery experiences differ between destination markets.

What does `sort` change?

relevance, the default, keeps AliExpress's own order, and newest lists the latest reviews first. Newest refers to when a review was posted, not when the product was listed. To rank by usefulness, fetch the rows and sort them yourself by helpful_count, the number of times shoppers marked a review helpful.

Errors and billing

401: Missing or invalid key.
402: Insufficient balance. Top up first.
422: Invalid parameter name or value. Fix it using the suggestions in the error. No charge.
429: Per-minute request limit reached. Wait for Retry-After, then try again.
503: Could not complete. The held charge is returned to your balance. If the outcome is unknown, verify it before you retry.
200 empty: No data. No charge.

Errors