# Google Play Reviews API (google_play.reviews)

- Canonical page: https://everyinfra.com/en/google-play-api/reviews
- Endpoint: POST https://api.everyinfra.com/api/v1/social with {"platform": "google_play", "action": "reviews", "params": {...}}
- Price: $0.001389 per call ($1.39 per 1,000 requests); failed calls and empty results are not charged
- Returns: list, default 40, max 200 per call
- Pagination: pass next_page_token back as page_token for the next page, other params unchanged; one call per page, tokens last 24 hours; up to 200 rows
- Mode: sync; add "mode": "async" for slow tasks

Google Play Reviews reads user reviews of one Android app, given its package name as `app_id`. Each row carries the review text, the star score, the reviewer's display name and avatar, how many people gave the review a thumbs-up, an app version number, the publish time, and the developer's reply with its time. App teams, product managers and market researchers use it to track what users report after each release, compare apps in a category and see how quickly developers answer.

`app_id` is the value after ?id= in the Play Store link, such as com.whatsapp. The score is in `score`, always out of five. `language` sets the language of the query, English by default, and is what changes which reviews come back, without promising that every review was written in it. `country` defaults to the US store but does not change the reviews: us and gb return the same reviews for the same `language`, so compare markets by changing `language`. `sort` lists the `newest` reviews first by default, or puts higher scores first with `top_rated`.

## Health

- Live health (24h percent, hourly and daily trends): https://api.everyinfra.com/api/v1/social/availability?platform=google_play&action=reviews

## Parameters

| name | type | required | default | description |
|---|---|---|---|---|
| app_id | not declared | yes | not declared | The Android package name from the `?id=` value of a Play Store URL, such as `com.example.app`. It is not an Apple App Store numeric ID. Pass the package name, not the full Play URL. |
| country | not declared | no | not declared | Selects the Google Play storefront country or region using a lowercase code such as us. The default is us. For search and profile it changes the storefront being queried, not the user's phone region or the developer's nationality. For reviews it does not change which reviews come back: reviews vary only with `language`, so us and gb return the same reviews for the same language. To compare reviews across markets, change `language`, not only `country`. |
| language | not declared | no | not declared | Selects the language used for Play Store content and review queries, such as en or zh. The default is en. It does not change country automatically or guarantee that every returned review was written in that language. |
| page_token | not declared | no | not declared | Pagination token: pass back next_page_token from the previous response to get the next page; omit it for the first page. Keep every other parameter unchanged. Tokens last 24 hours and each page is one call. |
| sort | enum: newest / top_rated | no | not declared | The app-review order: `newest` for recent reviews or `top_rated` for higher-rated reviews; reviews default to `newest`. The catalog also lists this name on search and profile, but it is not an app-search ranking or overall-rating filter. |
| limit | integer (1–200) | no | 40 | The most rows to return in this call, an integer from 1 to 200. The default applies when you leave it out, and a call can return fewer rows. Larger values return 422 before any charge. |

## Response fields (items in `results`)

| field | meaning |
|---|---|
| id | The record's unique ID on the platform. Unique only within one platform; IDs can repeat across platforms. |
| app_id | platform-native meaning |
| text | Body text with HTML removed, returned in full and never cut short (on a few platforms the list results themselves carry only an excerpt; the platform's field notes say so). |
| title | Title. null when the platform has no titles (for example text-only posts). |
| score | platform-native meaning |
| author_name | Author's display name. |
| author_avatar_url | platform-native meaning |
| thumbs_up | platform-native meaning |
| reply_text | platform-native meaning |
| reply_at | platform-native meaning |
| app_version | platform-native meaning |
| language | Content language code (for example zh, en) as judged by the platform; it can be wrong. |
| url | Link to the record on the platform. |
| posted_at | Publish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it. |
| platform | Source platform identifier, the same as platform in the request (for example xiaohongshu, tiktok). |

## Example

```bash
curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "google_play",
  "action": "reviews",
  "params": {
    "app_id": "com.whatsapp"
  }
}'
```

```python
import os
import requests

response = requests.post(
    "https://api.everyinfra.com/api/v1/social",
    headers={"Authorization": f"Bearer {os.environ['EVERYINFRA_API_KEY']}"},
    json={
        "platform": "google_play",
        "action": "reviews",
        "params": {
            "app_id": "com.whatsapp",
        },
    },
    timeout=120,
)
print(response.status_code)
print(response.json())
```

## Response example

Real response to the example request above, captured 2026-09-26T08:56:04Z. `results` and `count` are real with personal information (names, handles, avatars, profile links, contact details) removed; the list keeps the first 2 of 40. `id`, `billing` and `quota` differ on every call, so only their shape is shown.

```text
{
  "id": "req_…",
  "platform": "google_play",
  "action": "reviews",
  "results": [
    {
      "id": "65d39096-b59c-4d75-9f8f-00e98b8a49df",
      "app_id": "com.whatsapp",
      "text": "77u7uuiuuu u 7k788",
      "score": 3,
      "author_name": "•••",
      "author_avatar_url": "https://play-lh.googleusercontent.com/•••",
      "thumbs_up": 0,
      "app_version": "2.26.36.74",
      "url": "https://play.google.com/store/apps/details?id=com.whatsapp&reviewId=65d39096-b59c-4d75-9f8f-00e98b8a49df",
      "posted_at": "2026-09-25T09:37:51.158000+00:00",
      "platform": "google_play"
    },
    {
      "id": "b03244e4-a5e0-4db2-88ca-ef1e148ec30c",
      "app_id": "com.whatsapp",
      "text": "good",
      "score": 5,
      "author_name": "•••",
      "author_avatar_url": "https://play-lh.googleusercontent.com/•••",
      "thumbs_up": 0,
      "app_version": "2.23.11.77",
      "url": "https://play.google.com/store/apps/details?id=com.whatsapp&reviewId=b03244e4-a5e0-4db2-88ca-ef1e148ec30c",
      "posted_at": "2026-09-25T09:37:33.540000+00:00",
      "platform": "google_play"
    }
  ],
  "next_page_token": …,
  "pagination": { … },
  "count": 40,
  "billing": {
    "charged": …,
    "charged_usd": …,
    "balance_after_usd": …,
    …
  },
  "quota": { … }
}
```

## FAQ

### What do I pass as `app_id`?

The Android package name: the value after ?id= in the app's Play Store link, such as com.whatsapp. Do not pass the whole link, because the value is used as the package name exactly as sent and a URL matches no app. Apple's numeric App Store IDs do not work either.

### How do I get more reviews than one page?

Pass the `next_page_token` from a response back as `page_token`, keeping `app_id`, `country`, `language` and `sort` unchanged, to get the next page; leave `page_token` out to start at the first page. A token stays valid for 24 hours. Each page is a separate call, and a page that returns no rows is not charged.

### How can I measure how the developer responds?

Reviews the developer answered carry `reply_text` and `reply_at`. Count the rows with a reply to get a reply rate, and subtract `posted_at` from `reply_at` for the response time. Splitting reviews with a low `score` into answered and unanswered ones shows which complaints get attention.

## Also

- Capability catalog (no key): https://api.everyinfra.com/api/v1/social/catalog?platform=google_play
- OpenAPI: https://everyinfra.com/openapi.json · Agents guide: https://everyinfra.com/agents.md